Refund policy
Beebox Return and Refund Policy
At Beebox, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we are here to help! Below are the details of our Return and Refund Policy:
1. Returns
We do not accept return requests due to the nature of materials and the usage of the products. We do not take any products back unless there is transit damage.Return requests for transit damages placed after 24 hours of receiving are unfortunately non-refundable and non-exchangeable.
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The item must be unused and in the same condition that you received it.
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The item must be in the original packaging, with all tags and labels attached.
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You must provide proof of purchase (order number or receipt).
2. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, a refund will be processed to your original payment method.
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Refunds may take 5-10 business days to appear in your account, depending on your bank or credit card provider.
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If your refund is rejected, we will send you an email notification and return the item to you.
3. How to Return an Item
To initiate a return or exchange, please follow these steps:
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Contact Us: Reach out to our customer service team at [beebox.stores@gmail.com] with our order number and the reason for your return or exchange.
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Receive Return Instructions: Our team will provide you with instructions on how to return your item, including the return address.
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Ship the Item Back: Pack the item securely in its original packaging and send it to the provided return address.
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Refund/Exchange Processed: Once we receive your return, we will process your refund or exchange.